Return
The models you ordered do not meet your expectations, and you would like to return them? No problem!
You have two weeks after receiving your package to return your models to us.
Please complete our return form and follow the instructions.
To initiate a return for a defectively delivered model, please contact us for further instructions.
Please note that the returns process may take up to one week after we receive your return.
We will keep you informed about the progress of your return.
Thank you for your understanding.
If you have any further questions about your return, please do not hesitate to contact us.
📧order@herpa.de
☎️ 09824/951-934
